Mirror / FAQ
Mirror FAQ
Is it right for us
Can we test a change before it reaches our operation?
Yes. You test policy changes, capacity moves, schedule shifts and risk scenarios before they reach the business. Mirror is a family of digital twins: models of your operation connected to your live systems.
Can Mirror build a model of an operation like ours?
Yes. Mirror covers domains such as manufacturing, supply chain and logistics, aviation operations and insurance claims. Each twin is built on a reference model for its domain.
Can Mirror model our service operations, not just factories and supply chains?
Yes. Mirror's twin family goes beyond manufacturing and supply chain. It covers aviation operations, insurance claims, HR service delivery, IT operations and procurement. Each twin is built on a reference model for its domain.
How it works
Does the twin learn from what really happens?
Yes. Each cycle, the twin compares its prediction with the real outcome and recalibrates. Rules that must be exact, such as capacity constraints and regulatory clocks, run as fixed logic. AI agents help where reasoning helps, such as generating scenarios and finding root causes.
Can we compare several options side by side before we commit?
Yes. You run the scenarios, compare the outcomes, then ship the change you choose. Mirror's scenario library holds pre-built and custom scenarios, with runs you can compare.
Can we test a change our digital workforce proposes before it goes live?
Yes. Mirror pairs with Constellation, Mantle's digital workforce platform. Any change a workforce proposes can be simulated in the twin first, so you see the effect before it reaches your operation.
Your systems and data
Can Mirror run on our live data, not old extracts?
Yes. Your twin updates from live data, not from last quarter's extract. Mirror connects to systems such as ERP, MES, SCADA and WMS through Conduit, Mantle's governance layer.
Can Mirror connect to our order, claims, IT service and HR systems too?
Yes. Beyond ERP, MES, SCADA and WMS, Mirror connects to your order management, claims, IT service management and HR systems. Each connection runs through Conduit, so the twin works from your live operation.
Can we trace where each input and prediction in the twin came from?
Yes. Each input, prediction and action in the twin is governed by Conduit, Mantle's governance layer, with lineage and audit by default.
Getting started
Can we get a Mirror project started?
Yes. Use the form on our contact page, and our team will be in touch.
Can our first twin start from a reference model for our domain?
Yes. Your twin starts from a reference model of your line, network or claims book, not a blank page. It is then customized to your operating model and connected to your live systems. To begin, use the form on our contact page, and our team will be in touch.
Pricing and support
Can you give us a Mirror price based on our scope?
Yes. Pricing depends on scope. Use the contact form and our team will be in touch.
After go-live, will the twin stay in step with our operation?
Yes. The twin stays connected to your live operation and updates from reality, not from a snapshot. Each cycle, it compares its prediction with the real outcome and recalibrates.